A blog by Campbell Consulting Group, based in Bend, Oregon.

Thursday, April 23, 2009

Pizza Hut, possibly taking a lesson from Domino's, to hire Twintern

So this tickled me a bit. After the devastating YouTube video that will possibly forever link Domino's with food desecration, we get this announcement from Pizza Hut, which appears to be trying to shape up its social media presence in a hurry. Ta-da! The Pizza Hut Twintern will begin June 1 and “bring an outside perspective” to promotions, tweet about pop-culture news of interest to Pizza Hut consumers, and monitor Twitter for negative communications. Pizza Hut insists its program was developed before the Domino's fiasco.

The Twintern role was initially pitched by the Zeno Group, Pizza Hut's PR agency of record. The Twintern position will also be used to create an authentic voice that college students can identify with, and to provide an outsider's perspective of how the company works.

“Right now, there may be emerging media, [college students are using], we're not aware of,” said a Pizza Hut PR manager. “That's why we want someone from that age group to fill that role and keep an eye on what's coming up as well as what's popular right now.”

Hopefully the new Twintern will bring some pizazz to the company's boring Twitter feed, http://twitter.com/pizzahut.

-Adrianne (@msfener)