Check out this article in
MediaPost, "
You Should Be Caught Using Twitter At Work," that explains some ways you can use Twitter, Digg and other social network sites to get information you can't find with Google.
Searching for information on social networks can yield better results because while Google uses an algorithm to decide what's relevant to your topic, social sites categorize information based on feedback from humans.
Social sites can also be great resources for product feedback without paying for focus groups or market research.
Read the full article
here.